Privacy Policy

Icono Capital Privacy Policy

At Icono Capital, we recognize the paramount importance of protecting our clients' privacy. We are committed to maintaining the confidentiality and security of your nonpublic personal information. This Privacy Policy is designed to help you understand what information we collect, how we use it, and how we protect it.

Categories of Information We May Collect

In the normal course of business, we may collect the following types of information:

  • Personal Information: Information you provide in subscription documents and other forms, including your name, address, phone number, email, social security number, date of birth, income, and other financial-related information.

  • Transactional Information: Data about your transactions with us, such as the types of investments you have made and your account status.

  • SMS Consent Information: If you opt in to receive SMS text messages from us, we collect and store your consent to receive messages, the phone number you provided, and any preferences related to messaging.

Consent for SMS Communication
By checking this box I agree to receive SMS messages (types of SMS ) from (Business's name), at the number provided. Frequency messages may vary. Data rates may apply, text HELP to xxx xxx xxxx for assistance. Reply stop to opt-out at any time, (include the hyperlink to the privacy policy and the terms & conditions. Information obtained as part of the SMS consent process will not be shared with third parties.

Types of SMS Communications
If you have consented to receive text messages, you may receive SMS communications related to the following:
Customers and Guests: Updates regarding relevant information.
Job Applicants: Information about your application status, onboarding materials, or other employment-related updates.

Standard Messaging Disclosures
Message and data rates may apply.
Standard messaging rates will be charged by your mobile service provider.
You can opt-out of receiving SMS messages at any time by texting "STOP" to the number from which you received the message.
For assistance, text "HELP" or visit our Privacy Policy and Terms of Service.

How We Use Your Information

Any nonpublic personal information that we receive from our clients is not shared with non-affiliated third parties, except as necessary to provide our services or as required by law. Specifically:

  • Service Providers: We may disclose your nonpublic personal information to non-affiliated third-party service providers who assist us in servicing and administering your account. These providers may include our administrators, auditors, and legal advisors.

  • Legal Requirements: We may disclose your nonpublic personal information as required by law, such as in response to a subpoena or to fulfill regulatory requirements. This includes disclosures required under the USA PATRIOT Act of 2001 and related regulations to prevent money laundering.

  • Fraud Prevention: We may disclose your nonpublic personal information to prevent fraud and unauthorized transactions.

  • Former Clients: Our privacy policy continues to apply to former clients.

Data Retention

To comply with SEC regulations, we retain all client records and nonpublic personal information for a minimum of five years from the end of the fiscal year during which the record was last updated or required. This period ensures we meet regulatory and compliance requirements and can provide continuous service to our clients.

Confidentiality and Security

We restrict access to nonpublic personal information to those employees and agents who need to know the information to provide products and services to you. We maintain physical, electronic, and procedural safeguards to protect your nonpublic personal information.

  • SMS Data Security: Phone numbers collected for SMS messages are securely stored in our systems. We take measures to protect your contact information from unauthorized access, including encryption and limited access to personnel responsible for SMS communications.

Disposal of Information

If we choose to dispose of nonpublic personal information that we are not legally bound to maintain, we will do so in a manner that reasonably protects such information from unauthorized access.

Mobile Opt in, SMS Consent,  and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. 


SMS Terms & Conditions

SMS Consent Communication:

Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If consent has been given to receive text messages from Icono Capital, messages may be received related to the following:


  • Appointment reminders

  • Follow-up messages


 Example: "Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time."

Message Frequency:

Message frequency may vary depending on the type of communication. For example, up to 5 SMS messages per week may be received related to appointment reminders and Follow-up messages 

Potential Fees for SMS Messaging:

Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

Opt-in to receive SMS messages from Icono Capital can be done in the following ways:


  •  Verbally, during a conversation.



We get consent verbally by asking "Do you agree to receive conversations (external), conversations (between employees) text messages from Icono Capital. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://iconocapital.com/privacy-policy to see our privacy policy and https://iconocapital.com/privacy-policy for our Terms of Service."

Opt-Out Method:

Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.

Help:

For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://iconocapital.com/

Additional Options:


  • If SMS messages are not desired, the SMS consent box on forms can be left unchecked.


Standard Messaging Disclosures:

Message and data rates may apply.

Opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.

Message frequency may vary

Questions and Contact

If you have any questions regarding this Privacy Policy or your communication preferences, please contact us at:

Icono Capital
17 Prince St
(585) 504-1616
hello@iconocapital.com